1400 Public Complaints

The Board of Education recognizes the right of community members to register individual or group concerns regarding instruction, district programs, materials, operations, and/or staff members. The main goal of the district is to resolve such concerns specifically with the parties involved, whenever possible.

Public complaints about the school district will be directed to the proper administrative personnel. (Complaints regarding the district’s implementation and administration of Title I funds are addressed in the section below.) The Board believes that concerns and grievances are best handled and resolved as close to their origin as possible and that the staff should be given every opportunity to resolve problems prior to Board involvement. Therefore, the proper channeling of concerns will be as follows:

1. Teacher or staff member,

2. Principal or appropriate administrator,

3. Superintendent of Schools,

4. Board of Education.

Exceptions will be made only when complaints concern Board action or Board operations. In addition, the Board will not act on complaints that have not been explored at the appropriate level.

All matters referred to the Superintendent and/or the Board must be in writing.

Concerns registered directly to the Board as a whole or to an individual Board Member shall be referred as soon as is reasonably possible to the Superintendent for investigation, report, and/or resolution. (Board Members will refrain from expressing any judgment until such matter is submitted to the entire Board for action or resolution.)

Complaints Regarding Title I of the ESEA or Academic Intervention Services

Any person or entity representative alleging the district has not upheld its responsibilities under Title I of the Elementary and Secondary Education Act (ESEA), as well as the district’s responsibilities for Academic Intervention Services under the Commissioner’s regulations section 100.2(ee), may submit a complaint in writing to the Superintendent. After 30 days, any decision of the Superintendent which is unsatisfactory to the complainant, or the district’s lack of a response to the complainant, may be appealed to the State Education Department (SED).

All such complaints to SED must, as outline by SED (see the following website: http://www.p12.nysed.gov/accountability/Ti/complaintappeals.htm:

1. Be submitted in writing to New York State Education Department, Title I School & Community Services Office, Room 320 EB, 89 Washington Avenue, Albany, NY 12234;

2. Be signed by the person or agency representative filing the complaint;

3. Specify the requirement of law or regulation being violated and the related issue, problem, and/or the concern;

4. Contain information/evidence supporting the complaint;

5. State the nature of the corrective action desired;

6. Contain a copy of the original signed complaint; and

7. Contain a copy of the district’s response to the original complaint, or a statement that the district failed to respond or resolve the issue within 30 business days.

The district shall disseminate this complaint procedure to parents of students in Title I funded programs, as well as school officials at nonpublic schools for which the district administers or implements Title I funds or programs.

Ref: 20 USC §7844 (ESEA) 34 CFR §§299.10 – 299.12 [299.11(d) – LEAs must disseminate, free of charge, adequate information about the complaint procedures to parents of students, and appropriate private school officials or representatives.]
8 NYCRR §100.2(ee) (Academic Intervention Services)

Adopted June 20, 1995
Adopted January 18, 2011
Reviewed and Adopted July 1, 2015
Revised and Adopted December 4, 2018

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